from 500 to over
As a shipping service we rely on the express courier that delivers in 3-5 working days. All our shipments are insured, in case of breakages we will reply to you, sending you the broken goods without any additional expenses.
Shipping times differ depending on the type of item chosen. If the article you have chosen is not immediately available, it will be specified in the description of the article itself. Mondoluce is not responsible for any delays caused by delays in the deliveries of the manufacturing companies; we point out that it is in our interest to deliver the ordered products as soon as possible to satisfy our customers as soon as possible.
Notification of dispatch:
Mondoluce always informs every customer of the fulfillment of his order by communicating the date of departure and the relevant shipping code. The notice is delivered to the customer by e-mail.
Free transport insurance:
Mondoluce is happy to offer all its customers an exclusive transport insurance that provides for the replacement of any breakages of the purchased material, caused only by the courier during transport, without any additional cost. Without "trapping" the customer in long paperwork, just send an e-mail with the photo of the damaged part. In order to be able to use this service Mondoluce kindly requests verification of the ordered material no later than 24 hours after receipt of the material.
Time of exchange of insured goods:
The timing of replacement of the insured material will vary depending on the availability of the required parts. In any case, these terms will fluctuate between 2 days and 30 working days from the request. Our staff will take care to keep the customer updated on the procedure of the open practice. We are always available for any information!
Contact us on: email: email@example.com
tel / fax. 0934/587158